Juniper & Co. is a demo store. These policies are examples, so the shopping assistant has store pages to answer from.
Shipping
We ship to the United States, Canada, the United Kingdom, and the European Union. Orders over $75 ship free. Smaller orders pay a flat shipping fee of $6.
Orders leave our warehouse in 1 to 2 business days. Delivery takes 3 to 5 business days in the United States, and 5 to 10 business days to other countries.
Sofas, chairs, and beds ship by freight. Freight delivery takes 2 to 3 weeks, and it is free.
Returns
You can return most items within 30 days of delivery for a full refund. Items must be unused and in their original packaging.
Sale items can be returned within 14 days, for store credit.
Plants, candles, and opened bedding cannot be returned.
To start a return, email [email protected] with your order number. We send you a free return label.
Exchanges
Need another size or color? We exchange clothing and shoes for free within 30 days.